Help desk and customer support software for modern healthcare organizations.

Mayo Clinic
pulaski memorial hospital
Natchitoches Regional Medical Center

A Help Desk for the Healthcare Industry

Healthcare technology systems are becoming increasingly complex. With that complexity you need a help desk that will allow you to adapt and customize your support software to to your needs. HelpSpot provide this flexibility with a streamlined and effecient user experience.

Manage Email Better

Turn disjointed email exchanges into organized, meaningful conversations.

Run your Help Desk On-Premise

HelpSpot can be setup in the cloud or on-premise. Ensure data security and compliance by running your helpdesk in your own data center.

Powerful Request Management

Store unique data with Custom Fields. Filter, categorize, and organize.

Trend Reporting

Spot trends fast and easily compare any of your data.

Productivity Report

A clear grouped view of how quickly you're responding to and closing requests.

We are a large healthcare provider in New England, and HelpSpot has made us much more efficient at handling our IT tickets ... our company has actually adopted it for use in our External Relations department to communicate with marketing sources, donors, and families, as well as to coordinate events; as well as our Facilities department to manage their requests such as need for supplies, or cleaning needs. HelpSpot has almost completely revolutionized the way our agency handles any kind of request!

Mark Levesque
MIS Manager

HelpSpot is the healthcare industry help desk you've been looking for.

We pride ourselves on providing simple pricing and absurd value to our customers. For over a decade HelpSpot has been the choice of healthcare industry worldwide.

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