Help desk and customer support software for modern HR organizations.

mid america mortgage
sarina russo

A Help Desk for the Human Resources Industry

As a Human Resources professional you are called upon to do more and more every day. Your tools need to allow you to complete tasks quickly and clearly. HelpSpot provides a flexible communications system with a streamlined and effecient user experience.

Manage Email Better

Turn disjointed email exchanges into organized, meaningful conversations.

Run your Help Desk On-Premise

HelpSpot can be setup in the cloud or on-premise. Ensure data security and compliance by running your helpdesk in your own data center.

Powerful Request Management

Store unique data with Custom Fields. Filter, categorize, and organize.

Trend Reporting

Spot trends fast and easily compare any of your data.

Productivity Report

A clear grouped view of how quickly you're responding to and closing requests.

HelpSpot has been a huge time saver for our IT department primarily, but after moving our HR and Servicing departments onto it as well, they have reported improved response times and have gotten much better customer satisfaction reports because of it.

Zach Crockett
Mid America Mortgage, Inc

HelpSpot is the Human Resources industry help desk you've been looking for.

We pride ourselves on providing simple pricing and absurd value to our customers. For over a decade HelpSpot has been the choice of Human Resources industry worldwide.

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