Most help desk software simply isn't built for the needs of K-12. At HelpSpot, since 2005 we've found K-12 to be one of our largest and most important markets.
HelpSpot simply proves to be a great fit in K-12. Our "Just Enough Help Desk Software" philosophy gives K-12 all the tools you need to run your help desk without a bunch of complicated things you don't.
Beyond just IT, HelpSpot tends to be a great fit for other divisions as well such as maintenance or human resources.
In addition, our pricing model is a great fit for K-12. Our all inclusive pricing and tiered approach make HelpSpot both affordable and predictable. Even better, run HelpSpot in the cloud or on-premise. It's your choice and the same price either way.
HelpSpot finds a wide range of uses thorughout K-12 districts.
Using HelpSpot to get a handle on IT tickets is the most common use, but it's also widely used in maintenance groups and HR departments.
Our innovative pricing model makes HelpSpot truly affordable for K-12 use.