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Help Desk Software Optimized for K-12 School Districts

Most help desk software simply isn't built for the needs of K-12. At HelpSpot, since 2005 we've found K-12 to be one of our largest and most important markets.

HelpSpot simply proves to be a great fit in K-12. Our "Just Enough Help Desk Software" philosophy gives K-12 all the tools you need to run your help desk without a bunch of complicated things you don't.

Beyond just IT, HelpSpot tends to be a great fit for other divisions as well such as maintenance or human resources.

In addition, our pricing model is a great fit for K-12. Our all inclusive pricing and tiered approach make HelpSpot both affordable and predictable. Even better, run HelpSpot in the cloud or on-premise. It's your choice and the same price either way.

Help desk software trusted by K-12 districts since 2005
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No Bloat K-12 Help Desk Software

We include everything you need to get your job done and nothing you don't so that your team and your budget can stay small and agile.

How K-12 School Districts Use HelpSpot

HelpSpot finds a wide range of uses thorughout K-12 districts.

Using HelpSpot to get a handle on IT tickets is the most common use, but it's also widely used in maintenance groups and HR departments.

Our innovative pricing model makes HelpSpot truly affordable for K-12 use.

HelpSpot starts at just $499/year. One price for *everything* we offer including optional hosting. Want to learn more about how HelpSpot works? Review all our features.

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I love having the ability to see the big picture.

Lisa DeLapo, Director of Instructional and Information Technology

Union School District

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Manage your support email, organize your help desk,
and improve your customers experience.