Modern retail organizations deal with a lot of email.
HelpSpot lets you organize and manage email so that you can provide quick and effective service.
Turn confusing email exchanges into organized, meaningful conversations.
Store unique data with Custom Fields. Filter, categorize, and organize.
Spot trends fast and easily compare any of your data.
View data from eCommerce systems, POS systems and CRM's directly in HelpSpot.
Connect to thousands of apps and shopping carts. Shopify, Magento, Salesforce, Mailchimp, and more!
For a long time we have not been able to measure the workload of our team. HS4 give us a central point to measure the process performance for request resolution times and accountability. Using HS4 help us to control and improve permanently our customer atention process giving metrics and resources to do that.