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Authentication for HelpSpot

Authentication

SAML, two factor, Active Directory, and custom authentication options.

Built-In Authentication

By default, HelpSpot includes robust authentication including login rate-limiting and optional two factor authentication.

SAML Authentication

Connect to any SAML based authentication service for seamless single sign-on. Our SAML system is actively tested with Office365/Azure and Google Suite.

Active Directory

HelpSpot supports authentication against Active Directory out of the box.

Black Box

Need something custom? Code up a solution using our Black Box API to authenticate against any service you need.

Here’s what you can get done with HelpSpot in 21 days.

Today

Get up and running.

  • Free onboarding call
  • Connect your Microsoft or Google inbox
  • Start responding to tickets in minutes
Day 6

Get comfortable.

  • Optimize your ticket workflow
  • Create custom fields and automations
  • Integrate with your business systems
Day 21

Regret not switching years ago.

  • Instantly access real-time analytics
  • A 360° view of your customer support
  • Never miss a customer request again

“Does what email can't”

“Saved our customer service”

“Gets us out of jams”

“The right tool for the job”

“Made our lives easy”

“A great tool”

“It’s invaluable”

“It’s awfully good”

“A great product”

“Provides fantastic support”

“Huge time saver”

“Bang for the buck”

“It just makes sense”

“The best Helpdesk, I've used”

“Does what email can't”

“Saved our customer service”

“Gets us out of jams”

“The right tool for the job”

“Made our lives easy”

“A great tool”

“It’s invaluable”

“It’s awfully good”

“A great product”

“Provides fantastic support”

“Huge time saver”

“Bang for the buck”

“It just makes sense”

“The best Helpdesk, I've used”