HelpSpot 5.6.9
Matt Stenson
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2 min read
New Features
- Added SMTP configuration options to mailbox command for improved email setup flexibility.
- Added AI summary field (sAISummary) to request API methods.
- Added semi-annually and annually options for recurring requests.
- Added support for negation of reporting tags condition in automation rules and filters.
- Added new setting to disable the automatic assignment of unassigned request to a staff member replying to a notification on the request.
- Redesigned system notification style for improved visibility and visual hierarchy.
- Added a feature to reopen a request if a email sending error occurs during the closing process.
Bug Fixes
- Fixed Graph API timeout issues when uploading large attachments.
- Fixed color display issues in the interface.
- Added sCID index for better performance.
- Fixed null queries on custom fields for private.request.search method.
- Fixed error message display when email_from in an API request is set to inactive mailbox.
- Fixed custom field date time double conversion when using placeholder tags.
- Fixed authentication error when SMTP settings are blank.
- Fixed SAML login redirect issue affecting Okta logins to the portal.
- Increased timeouts for Graph API message downloads and fetchmail job to handle larger messages.
