HelpSpot 5.6.9

New Features

Added SMTP configuration options to mailbox command for improved email setup flexibility.
Added AI summary field (sAISummary) to request API methods.
Added semi-annually and annually options for recurring requests.
Added support for negation of reporting tags condition in automation rules and filters.
Added new setting to disable the automatic assignment of unassigned request to a staff member replying to a notification on the request.
Redesigned system notification style for improved visibility and visual hierarchy.
Added a feature to reopen a request if a email sending error occurs during the closing process.

Fixed Graph API timeout issues when uploading large attachments.
Fixed color display issues in the interface.
Added sCID index for better performance.
Fixed null queries on custom fields for private.request.search method.
Fixed error message display when email_from in an API request is set to inactive mailbox.
Fixed custom field date time double conversion when using placeholder tags.
Fixed authentication error when SMTP settings are blank.
Fixed SAML login redirect issue affecting Okta logins to the portal.
Increased timeouts for Graph API message downloads and fetchmail job to handle larger messages.