Help Desk Software Optimized for K-12 School Districts

K-12 Discount 15% discount for k-12 customers

Most help desk software simply isn't built for the needs of K-12. At HelpSpot, since 2005 we've found K-12 to be one of our largest and most important markets.

HelpSpot simply proves to be a great fit in K-12. Get all the tools you need to run your help desk without a bunch of complicated modules you'll never use.

Beyond just IT, HelpSpot tends to be a great fit for other divisions as well such as maintenance or human resources.

In addition, our pricing model is a great fit for K-12. Our all inclusive pricing and tiered approach make HelpSpot both affordable and predictable. Even better, run HelpSpot in the cloud or on-premise. It's your choice and the same price either way.

Help desk software trusted by K-12 districts since 2005

No Bloat K-12 Help Desk Software

We include everything you need to get your job done and nothing you don't so that your team and your budget can stay small and agile.

Shared Inbox

No more confusion. Your team can easily manage any amount of email from any number of mailboxes.

Deep Reporting

Use data and analytics to measure and improve your customer experience.

Knowledge Management

Integrated documentation and customer portals make customer self service a reality.

Single Assignment

Every ticket has exactly one owner so you'll never hear "I thought you were working on it" again.

Custom Fields

HelpSpot's custom fields let you collect any data in just the way you need it.

How K-12 School Districts Use HelpSpot

HelpSpot finds a wide range of uses thorughout K-12 districts.

Using HelpSpot to get a handle on IT tickets is the most common use, but it's also widely used in maintenance groups and HR departments.

Our innovative pricing model makes HelpSpot truly affordable for K-12 use.

HelpSpot starts at just $699/year. One price for *everything* we offer including optional hosting. Want to learn more about how HelpSpot works? Review all our features.