Shared Inbox
Let your staff work out of one team inbox in a super intuitive dashboard
Knowledge Base
Keep all of your troubleshooting documentation inside your help desk
Reporting
Understand your customer’s issues & how your agents resolve them
Self-Service Portal
Help customers find answers to FAQs, submit tickets, & check request status
Contact Sales
Ask a sales question, get a quote, or setup a demo.
Our Customers
View the dozens of industries and use cases for HelpSpot.
What's New?
Learn about the features we've added in our latest release.
What is help desk software?
Find out what help desk software can do for your team.
Blog
Updates and articles.
Open a Ticket
Contact our support team with your HelpSpot questions.
Documentation
Full documentation in our knowledge base.
Release Notes
A complete list of every new feature and bug fix.
Video Training
Our short videos on how to get the most from HelpSpot.
We trust HelpSpot with our most important communication—and they've made a huge difference to our business. Teagan West, Customer Service Manager The Silent Partner Read the case study
We trust HelpSpot with our most important communication—and they've made a huge difference to our business.
Teagan West, Customer Service Manager
The Silent Partner
