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HelpSpot Blog

HelpSpot’s Email Parser: How To Unlock Hidden Potential In Automated Emails
HelpSpot 5.4.5
Your Guide to Using HelpSpot: Recap of Our HelpSpot 101 Webinar
The recent HelpSpot 101 webinar, held on December 19, 2023, provided a comprehensive guide to using HelpSpot efficiently. The webinar covered topics such as navigating the Workspace, understanding request details, and concluded with a Q&A session. If you missed it, you can catch up by watching the recording. Stay tuned for future webinar updates!
HelpSpot 5.4.4
How to Implement an HR Ticketing System: A Step-By-Step Guide
Maximize Your HelpSpot Usage: 5 Powerful Features to Revisit
HelpSpot 5.4.2
Introducing HelpSpot ‘Office Hours’
Unlocking Email Automation: How to Seamlessly Integrate Zapier’s Email Parser with HelpSpot
Streamline Your Support Workflow: 3 Ways To Use Zapier with HelpSpot
HelpSpot 5.4.1
Maximizing HR Productivity: Integrating HelpSpot and HRIS/HCM Systems
Overcoming Common Challenges of Data Migration to HelpSpot: Pro Tips
How Can AI Help Customer Service Agents Improve Support?
AI language models like ChatGPT are here to stay. But how can AI help customer service? Read about the best strategies to leverage AI in your workflows.
HelpSpot AI: Revolutionizing Customer Support with Artificial Intelligence
HelpSpot 5.4.0
HelpSpot Onboard: Your Path to a Streamlined Help Desk Experience
HelpSpot 5.3.1
Affordable Jitbit Help Desk Alternatives: 2023 Buyer’s Guide
In this guide, we review five affordable Jitbit help desk alternatives, including self-hosted solutions.
HelpSpot 5.3.0
7 Shared Mailbox Management Best Practices (2023 Guide)
We cover seven shared mailbox management best practices to help you deal with disorganization and missed requests.
Create HelpSpot Tickets Directly from Slack with Zapier
5 Benefits of a Web-Based Help Desk (+ 3 Top Solutions)
Our guide discusses the benefits of using web-based help desk software to manage support requests. We also compare 3 top-rated online help desk solutions.
Ticketing Systems for IT Support Teams: HelpSpot + 6 Alternatives
Need help desk software to manage your IT operations? Our guide reviews the best ticketing systems for IT support — including our solution, HelpSpot.
HelpSpot 5.2.21
Top 10 SaaS Help Desk Tools (2023 Comparison Guide)
Our post compares ten of the top SaaS help desk products (organized by team size and industry) so you can find the right solution for your support agents.
Best Online Service Desk Software 2023 | HelpSpot
To help you find the best solution for your business, our guide compares features, pricing, and reviews of top online service desk software for IT teams.
6 Best Customer Support Software: Compare Popular Solutions
When comparing popular customer support software, look at the available features and pricing options. Our guide reviews the best software solutions.
HelpSpot 5.2.19
Internal Help Desk Software: Streamline Requests with HelpSpot
Need internal help desk software to manage employee requests? We explain how to use HelpSpot to organize, assign, resolve, and report on support requests.