Latest Post

HelpSpot 4.8.11

Thermostat integration optimizations

Read the full article

Do email support?

Hit the restart button on your customer service. HelpSpot has everything you need to make your support team sing. Learn more.

Never miss an article

Write a guest post

Interested in publishing on our blog? We're always looking for new expert voices. Check out the requirements.

HelpSpot 4.8.10

Bug fixes and Mobile App Feature
Nov 13, 2018

HelpSpot 4.8.9

Bug fixes
Nov 5, 2018

HelpSpot 4.8.5

Bug Fixes
Jul 19, 2018

HelpSpot 4.8.3

Thermostat and API bug fixes
May 15, 2018

HelpSpot 4.8.2

Bug fixes
May 7, 2018

HelpSpot 4.8.1

NPS survey integration, GDPR compliance changes and bug fixes
May 3, 2018

HelpSpot 4.7.8

Fixes AJAX lookup field issue.
Apr 5, 2018

HelpSpot 4.7.7

Auto replies now include CC'd recipients, API handles blank parameters and bug fixes
Apr 2, 2018

HelpSpot 4.7.6

Bug fixes
Jan 19, 2018

HelpSpot 4.7.5

Fix for audio file handling, cleaning of filenames and php upgrade for Windows installs.
Jan 18, 2018

HelpSpot 4.7.4

Security enhancements, new API features, new automation live lookup action, PDF inline viewing and bug fixes
Jan 2, 2018

HelpSpot 4.7.3

Refinements to the portal CC processing
Nov 15, 2017

HelpSpot 4.7.2

Important Security Update. New portal features and bug fixes.
Nov 13, 2017

HelpSpot 4.7.1

Fix for reporting tags display issue.
Oct 12, 2017

HelpSpot 4.6.10

This release includes enhancements to response search, new filter columns and several bug fixes.
Jul 11, 2017

HelpSpot 4.6.9

Full text database search bug fixes
Mar 13, 2017

HelpSpot 4.6.6

Message HTML/Markdown handling bug fixes
Jan 5, 2017

Version 4.6.2

Stable release of version 4.6
Nov 29, 2016

Version 4.5.10

Added password confirmation field when adding/editing Email Mailboxes
Sep 13, 2016
Want a Demo?
X

What do you do?

Customer Service IT Help Desk Maintenance / Facilities Other