Written by Chris Fidao on Aug 30, 2018 in

HelpSpot 4.8.6

Bug Fixes

  • Fixed issue with drivers where connections to Sphinx would resulted in connect errors.
  • Customer emails via a trigger or rule are now logged properly in the request history.
  • Fixed bug where HS_Request_Events entries would be removed when merging requests.
  • Custom pages now are included in a way that is more compatible with custom code.
  • Remove logging of thermostat 403 codes
  • Fixed bug where HTML in email parser tags prevented them from being replaced properly.

New Features

  • Zapier can now automatically subscribe to events in HelpSpot. Coming soon to the Zapier app!

Windows Installer Changes

  • Apache has been updated for better support of PHP 7.2

Recent Requirements Change

In version 4.8.5+ we added compatibility with PHP 7.1 and PHP 7.2. To facilitate this, IonCube Loader must be updated to the latest version on linux based installations (http://www.ioncube.com/loaders.php). On Windows installations this will be done automatically through the installer. 

Presented by HelpSpot

Hit the restart button on your customer service. HelpSpot has everything your support team needs to make your customer service sing.

Don't miss our next post

We publish new posts each week. Get them in your inbox.

Write a guest post

Interested in writing for the HelpSpot blog? We love adding new voices.

About the author

Chris Fidao of

Chris is an engineer on HelpSpot and manages HelpSpot Cloud.

Topics

Want a Demo?
X

What do you do?

Customer Service IT Help Desk Maintenance / Facilities Other