Written by Ian Landsman on Feb 3, 2016 in

Version 4.0.22


  • Live lookup HTTP requests can use user-defined query strings, e.g. example.com?foo=bar
  • Added a new hs command: request:delete to delete a single request
  • Added a new hs command: request:delete-spam to delete all spam currently in the spam queue
  • Custom Connection (Admin > Settings > System > Customer Connect) UI option added to control diagnostic reporting

Bug Fixes

  • Fixed issue when clicking "done" after reordering triggers in IE11. 
  • Removed "now viewing" when opening a request in peek view.
  • Fixed issue where a slash "/" in the mailbox password would give an error response. 
  • Resolved Windows updater issue when updating from 3.2.12 to 4.0.21 where custom fields may not be re-created correctly

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About the author

Ian Landsman of UserScape

Ian is the founder of HelpSpot.