Written by Chris Fidao on Dec 6, 2016 in

Version 4.6.3

Requirements Change

HelpSpot now requires at least PHP 5.6 or PHP 7

Bug Fixes:

  • Fixed issue where License was not checked during runs of tasks.php / tasks2.php
  • Fixing issue where log of a trigger being run did not appear in request history if the trigger did not make a change to the request (for example if it only sent a notification or a webhook)

Presented by HelpSpot

Hit the restart button on your customer service. HelpSpot has everything your support team needs to make your customer service sing.

Don't miss our next post

We publish new posts each week. Get them in your inbox.

Write a guest post

Interested in writing for the HelpSpot blog? We love adding new voices.

About the author

Chris Fidao of

Chris is an engineer on HelpSpot and manages HelpSpot Cloud.


Want a Demo?

What do you do?

Customer Service IT Help Desk Maintenance / Facilities Other