Help desk and information management for IT departments.

Source Grear
Ninja Trader

A Help Desk for IT Organitions

As IT departments are asked to do more and more with fewer resources having effecient tools is a key part of any IT infrastructure. HelpSpot streamlines your workflows and allows you to get back to solving problems for your customers.

Manage Email Better

Traditional email doesn't scale. Turn email exchanges into organized, data-rich conversations.

Powerful Request Management

Store unique data with Custom Fields. Filter, categorize, and organize.

Trend Reporting

Spot trends fast and easily compare any of your data using powerful reports.

Live Lookup. A Direct Connection.

View data from eCommerce systems, SaaS software and CRM's directly in HelpSpot.

Wire Up HelpSpot.

Connect to thousands of apps. Slack, GitHub, Cloudwatch, New Relic, Jira, Trello and more! We also have a great set of API's if you want to roll your own integration

Unlimited Everything.

Your support tool shouldn't limit you. Support unlimited customers and use as many custom fields, mailboxes, and self service portals as you need. All fully customizable.

Helpspot is an amazing tool supported by an Amazing team. There is no number or metric to measure happiness but we as IT are really a happy Helpspot customer.

Xavier Villafuerte
IT Coordinator

HelpSpot is the IT industry help desk you've been looking for.

We pride ourselves on providing simple pricing and absurd value to our customers. For over a decade HelpSpot has been the choice of IT industry worldwide.

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