As IT departments are asked to do more and more with fewer resources having effecient tools is a key part of any IT infrastructure. HelpSpot streamlines your workflows and allows you to get back to solving problems for your customers.
Traditional email doesn't scale. Turn email exchanges into organized, data-rich conversations.
Store unique data with Custom Fields. Filter, categorize, and organize.
Spot trends fast and easily compare any of your data using powerful reports.
View data from eCommerce systems, SaaS software and CRM's directly in HelpSpot.
Connect to thousands of apps. Slack, GitHub, Cloudwatch, New Relic, Jira, Trello and more! We also have a great set of API's if you want to roll your own integration
Your support tool shouldn't limit you. Support unlimited customers and use as many custom fields, mailboxes, and self service portals as you need. All fully customizable.
Helpspot is an amazing tool supported by an Amazing team. There is no number or metric to measure happiness but we as IT are really a happy Helpspot customer.