Use a helpdesk that can quickly adapt as the energy industry evolves to include extensive computerization and automation. Serve your customers quickly and efficiently with HelpSpot.
Turn disjointed email exchanges into organized, meaningful conversations.
Store unique data with Custom Fields. Filter, categorize, and organize.
Spot trends fast and easily compare any of your data.
A clear grouped view of how quickly you're responding to and closing requests.
View data from CRMs, Custom Databases and Sales Software directly in HelpSpot.
HelpSpot has increased the overall efficiency of our IT Support team. We have been able to improve our speed to resolution, enhance our communication with end-users, and increase the knowledge of our support staff through sharing information. Everybody loves the simplicity of HelpSpot. The overall layout and functionality is great, plus with every HelpSpot upgrade there's always at least one new feature our team finds valuable. HelpSpot just makes sense.
Information Technology Manager at BGW Group