Energy Industry Help Desk Software    

Help desk and knowledge management for modern energy organizations.

Apogee Interactive
TGE
Eyedro

A Help Desk for the energy industry.

Use a helpdesk that can quickly adapt as the energy industry evolves to include extensive computerization and automation. Serve your customers quickly and efficiently with HelpSpot.

Manage Email Better

Turn disjointed email exchanges into organized, meaningful conversations.

Powerful Request Management

Store unique data with Custom Fields. Filter, categorize, and organize.

Trend Reporting

Spot trends fast and easily compare any of your data.

Productivity Report

A clear grouped view of how quickly you're responding to and closing requests.

Live Lookup. A Direct Connection.

View data from CRMs, Custom Databases and Sales Software directly in HelpSpot.

HelpSpot has increased the overall efficiency of our IT Support team. We have been able to improve our speed to resolution, enhance our communication with end-users, and increase the knowledge of our support staff through sharing information. Everybody loves the simplicity of HelpSpot. The overall layout and functionality is great, plus with every HelpSpot upgrade there's always at least one new feature our team finds valuable. HelpSpot just makes sense.

John Kenyon
Information Technology Manager at BGW Group

HelpSpot is the energy industry help desk you've been looking for.

We pride ourselves on providing simple pricing and absurd value to our customers. For over a decade HelpSpot has been the choice of energy industry worldwide.

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