Help Desk Software Proven in Energy

The energy industry is more active than ever. HelpSpot helps energy companies manage their customer service as well as back office contact systems such as HR and maintenance groups.

Help desk software trusted by energy companies since 2005

No Bloat Help Desk Software For Energy Producers

We include everything you need to get your job done and nothing you don't so that your team and your budget can stay small and agile.

Shared Inbox

No more confusion. Your team can easily manage any amount of email from any number of mailboxes.

Deep Reporting

Use data and analytics to measure and improve your customer experience.

Knowledge Management

Integrated documentation and customer portals make customer self service a reality.

Single Assignment

Every ticket has exactly one owner so you'll never hear "I thought you were working on it" again.

Custom Fields

HelpSpot's custom fields let you collect any data in just the way you need it.

How Manufacturing Companies Use HelpSpot

Energy companies of all types and sizes utilize HelpSpot to manage their help desks, customer support, HR, and more.

HelpSpot starts at just $699/year. One price for *everything* we offer including optional hosting. Want to learn more about how HelpSpot works? Review all our features.

HelpSpot is a great tool in assisting us to deliver timely, accurate and comprehensive customer service.

James Grove, VP Customer Service

NinjaTrader

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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

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Your customer service at scale

Amplify your support with HelpSpot: the streamlined
solution for scaling customer service effortlessly

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