Help desk and knowledge management for modern manufacturing organizations.

cole parmer
daigger scientific

A Help Desk for the Manufacturing Industry

Use a helpdesk that can quickly adapt as the manufacturing industry evolves to include extensive computerization and automation. Connecting to your customers fast, efficiently, and affordably has never been more important.

Manage Email Better

Turn disjointed email exchanges into organized, meaningful conversations.

Powerful Request Management

Store unique data with Custom Fields. Filter, categorize, and organize.

Trend Reporting

Spot trends fast and easily compare any of your data.

Productivity Report

A clear grouped view of how quickly you're responding to and closing requests.

Live Lookup. A Direct Connection.

View data from CRMs, Custom Databases and Sales Software directly in HelpSpot.

Since we introduced HelpSpot we were able to dramatically reduce our overhead in managing and tracking tickets. It is worth it´s weight in gold!

Johannes Rohrauer
IKleen-Tex Industries Gmbh

HelpSpot is the manufacturing industry help desk you've been looking for.

We pride ourselves on providing simple pricing and absurd value to our customers. For over a decade HelpSpot has been the choice of manufacturing industry worldwide.

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