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Help Desk Software Proven In Healthcare

Healthcare providers face unique challenges in managing customer support, whether it's managing personal health information or finding a solution that fits in tight budgets.

Since 2005 HelpSpot has been working with healthcare providers to provide their teams the best support solution available. HelpSpot isn't loaded with social media integrations and other superfluous features. Just what you need, nothing you don't.

HelpSpot is available as a cloud solution, but many of our healthcare partners prefer to run their key systems on-premise and HelpSpot supports that as well.

Help desk software trusted by healthcare providers since 2005
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No Bloat Help Desk Software

We include everything you need to get your job done and nothing you don't so that your team and your budget can stay small and agile.

How Healthcare Providers Use HelpSpot

HelpSpot healthcare customers use HelpSpot in a wide variety of ways. From IT support, to human resources, and physical maintenance.

For customers with strict firewall needs, HelpSpot is often run behind company firewalls completely off the internet. HelpSpot's support portal can still be accessed across the internal network and email integration done via an on-premise Exchange server.

We know in these times cost is always an important consideration. HelpSpot's unique pricing structure makes it a perfect choice for healthcare systems.

HelpSpot starts at just $699/year. One price for *everything* we offer including optional hosting. Want to learn more about how HelpSpot works? Review all our features.

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HelpSpot has made our lives so much easier.

Brandon Wilch

American Red Cross

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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Your customer service at scale
Amplify your support with HelpSpot: the streamlined
solution for scaling customer service effortlessly