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Efficient & Effective
Help Desk Software Optimized for Government

Since 2005 government organizations around the world have trusted HelpSpot to run their help desks. From the Space Force, to federal district courts, and the county of Hawaii.

HelpSpot's unique mix of features and government friendly pricing make it the obvious choice for a variety of government use cases. Anywhere a shared inbox would be useful and email needs to be managed, HelpSpot is a logical fit.

Help desk software trusted by government since 2005
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No Bloat Help Desk Software For Government

We include everything you need to get your job done and nothing you don't so that your team and your budget can stay small and agile.

How Governments Use HelpSpot

The most common use case is for HelpSpot to be used as a customer facing government help desk.

Beyond that, we see HelpSpot utilized in HR, maintenance groups, and other less obvious spots. Anywhere your team is running up against email overload.

HelpSpot's pricing makes it affordable to add your entire team so everyone can be on the same page.

HelpSpot starts at just $699/year. One price for *everything* we offer including optional hosting. Want to learn more about how HelpSpot works? Review all our features.

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I love having the ability to see the big picture.

Lisa DeLapo, Director of Instructional and Information Technology

Union School District

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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Efficient & Effective
Support Email Solution
Organize your emails, provide self service,
and improve your customers experience.