Help desk and email management for news outlets, production companies, and media groups.

Blue Sky Sudios
Eagle Tribune
Southeast Missourians

The trusted help desk of news outlets, production companies,
and media distribution companies for over a decade

Modern media organizations deal with a lot of email.
HelpSpot lets you organize and manage email so that you can get back to work

Manage Email Better

Turn disjointed email exchanges into organized, meaningful conversations.

Powerful Request Management

Store unique data with Custom Fields. Filter, categorize, and organize.

Trend Reporting

Respond quickly to changing needs by spoting trends fast and comparing your data.

Wire Up HelpSpot. No Coding.

Integrate with thousands of apps. Slack, HipChat, Salesforce, Mailchimp, and more!

We have been using Helpspot for seven years and wouldn't think of changing. It is the easiest ticketing system we have used, both for our support staff and our customers.

Paul Filmer

HelpSpot is the media help desk you've been looking for.

We pride ourselves on providing simple pricing and absurd value to our customers. For over a decade HelpSpot has been the choice of media worldwide.

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