Modern media organizations deal with a lot of email.
HelpSpot lets you organize and manage email so that you can get back to work
Turn disjointed email exchanges into organized, meaningful conversations.
Store unique data with Custom Fields. Filter, categorize, and organize.
Respond quickly to changing needs by spoting trends fast and comparing your data.
Integrate with thousands of apps. Slack, HipChat, Salesforce, Mailchimp, and more!
We have been using Helpspot for seven years and wouldn't think of changing. It is the easiest ticketing system we have used, both for our support staff and our customers.